Garanties

Each individual piece comes with a 5-day inspection period after purchase. If the watch is not received in the condition in which it was sent, please contact us for return instructions. Returns must be shipped overnight or via international priority shipping, with signature confirmation, and must be paid for by the customer. Refunds will be accepted only in cases of force majeure.

Most of our products are vintage or pre-owned, each with its own history. Regular servicing is recommended and necessary to ensure the long-term reliability of the watch. Our timepieces are not guaranteed to be water-resistant.

Condition and Accuracy

Each watch will be delivered as described. As most of our pieces are vintage and pre-owned, please expect wear and patina resulting from use and the passage of time. Any marks, scratches, or damage to the piece will be disclosed in the item description and photographs. Please read each item’s description and carefully review all product images before purchasing.

The majority of our timepieces feature mechanical movements, which are not as accurate as quartz movements. We inspect all our pieces to ensure they are functioning properly before offering them for sale. Timekeeping may vary depending on the model and brand. Regular servicing and care are recommended after purchase—generally every three to five years—to ensure the accuracy and durability of your watch.

Payments

All payments are processed through Shopify. For any other questions regarding payments, please contact info@maisonvintagewatches.ca.

Where do our watches come from?

Our watches come from our network of trusted suppliers, dealers, and private collectors, both locally and worldwide.

All our pieces are in hand and will be shipped directly from Blainville, Quebec, Canada.

Shipping and Handling

All our watches include priority shipping within Canada and the United States.
International shipping is available for an additional flat fee of $50.

Shipments are primarily made via FedEx and may take up to 12 business days after payment is received. This timeframe includes:

  • a 5-business-day inspection period following purchase;

  • followed by a shipping period of up to 7 business days after the inspection period.

For international buyers, we invite you to contact us prior to purchase to obtain specific details regarding shipping, timelines, and applicable fees.

Please note:

Maison Vintage Watches is not an authorized dealer and is not affiliated with the brands offered.

Maison Vintage Watches is a 100% independent reseller.

Customs and Import Fees — United States

Orders shipped to the United States from Canada may be subject to customs duties, import taxes, and clearance fees, as determined by U.S. customs authorities. These charges are entirely the responsibility of the customer.

Maison Vintage Watches has no control over these fees and cannot predict their amount. Refusal to pay customs fees may result in delays, return of the package, or abandonment by customs authorities, with no possibility of a refund.

Customs and Import Fees — International

Orders shipped outside of Canada and the United States may be subject to customs duties, local taxes, VAT, import fees, or brokerage fees, depending on the destination country.

These fees are not included in our prices and remain entirely the responsibility of the customer. Maison Vintage Watches is not responsible for delays, additional charges, delivery refusals, or returns caused by the customs procedures of the destination country.

We strongly recommend that international buyers check with their local customs authorities prior to purchase to avoid any surprises.